We try to make it as easy as possible to place your order on TactX. Here is some helpful advice and information about ordering and making payments on our site:
- Verify you have selected the correct variant when adding products to cart. Some products come in different colors, calibers etc. If you discover a mistake later, contact us as soon as possible to correct your order before shipping!
- You must enter discount codes before completing a purchase. We cannot deduct discounts after you have already placed your order.
- Verify your shipping method: This cannot be changed after you have placed the order.
- Verify your shipping address. We will not correct spelling mistakes etc and will use the address exactly as entered.
In order for your order to arrive without delays it is important that your address and name is clearly visible on your mailbox, door etc. If the mailman cannot verify you as a resident of your domicile, your parcel may be forwarded to the nearest pickup point.
For your convenience, we provide several secure payment options.
Vipps is an app for making mobile payments. It is only available to customers in Norway. After you choose Vipps as the payment method, you enter your mobile number. You will then receive a payment notification on your mobile which must be approved in the Vipps app. You will receive a confirmation both in the mobile app and in the browser.
To pay with Visa or Mastercard select the Quickpay payment method. The purchase amount is reserved on your card immediately and charged when the order is packed and ready for dispatch.
PayPal is a popular payment method that allows you to pay by card or credit on your PayPal account. You must already have your own PayPal account to use this payment method.
You can also pay directly into our bank account if you prefer. If you choose this payment option during checkout you must submit your payment in advance. If we do not receive payment within 7 banking days, your order will be cancelled. Your order items are reserved in the meanwhile and shipped when payment has been received. Our banking details can be found on our About Us page.
You can also pay with Bitcoin or with bitcoin over Lightning. You would normally pay via an app, or Wallet on your mobile. When you choose Bitcoin as a payment method, you will be presented with a QR code that must be scanned by the app. The QR code contains all payment information such as amount and recipient address. We strongly advise against entering the payment information manually in the app.
Copy of your invoice
Your order confirmation will contain a link to a PDF copy of your invoice. You can also download the invoice on your account page. Log in here with the email address you used in your order. Under "My Orders" you will find all previous orders registered to your e-mail address. If you cannot find your order here, you may have used a different email address. Select "PDF" to download a copy of your invoice.